Privacy Policy

A legal disclaimer

NOTICE OF PRIVACY PRACTICES

Effective Date: August 1, 2025

Your Information. Your Rights. Our Responsibilities.

CERTIFIED LYMPHATICS is committed to protecting your privacy whether just as a visitor to our website (Certified Lymphatics PLLC owns and manages the website certifiedlymphatics.com) or as a client to our clinic.

This notice describes how your health information may be used and disclosed and how you can get access to this information. Please review it carefully.

AS A CLIENT TO OUR CLINIC:

OUR RESPONSIBILITIES

We are required by law to:

• Maintain the privacy and security of your protected health information (PHI)

• Provide you with this Notice of our legal duties and privacy practices

• Notify you if a breach of unsecured PHI occurs

• Follow the duties and privacy practices described in this Notice

YOUR RIGHTS

You have the right to:

• Get a copy of your health record

• Ask us to correct your health record if you believe it is incorrect or incomplete

• Request confidential communications (e.g., asking us to contact you only at a specific phone number or email)

• Ask us to limit what we use or share (we may not be able to agree, but we will consider all requests)

• Get a list of those with whom we’ve shared your information (for six years prior to the request date)

• Get a copy of this privacy notice

• File a complaint if you believe your privacy rights have been violated

HOW WE MAY USE AND SHARE YOUR INFORMATION

We typically use or share your health information in the following ways:

• Treatment: To provide, coordinate, or manage your care and services.

• Healthcare Operations: For administrative, legal, and quality improvement purposes.

• Payment: While we do not bill insurance, your information may be used if you request documentation for reimbursement or for your records.

We may also use or disclose your information in other ways allowed or required by law, such as:

• Public health and safety issues

• Law enforcement or legal proceedings

• Compliance with government health oversight activities

We do not sell or share your information for marketing purposes, and we will never share your information unless you give us written permission (unless required by law).

YOUR CHOICES

You can tell us what we can share or not share in situations such as:

• Sharing information with family or friends involved in your care

• Sharing information for disaster relief

COMPLAINTS

If you feel your rights are violated, you may contact us directly or file a complaint with:

Office for Civil Rights

U.S. Department of Health and Human Services

www.hhs.gov/ocr/privacy/hipaa/complaints/

You will not be penalized for filing a complaint.

AS A VISITOR TO OUR WEBSITE:

Certified Lymphatics PLLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal and health-related information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, certifiedlymphatics.com (the "Site"). Please read this policy carefully.

Note: This Privacy Policy is not a substitute for our HIPAA Notice of Privacy Practices, which describes how we use and disclose your medical information in accordance with federal health privacy laws. That notice is available above.

1. Information We Collect

a. Personal Information You Provide
When you use our Site, contact us, or schedule appointments, we may collect:

Name
Email address
Phone number
Mailing address
Health-related information (e.g., symptoms, medications, conditions)
Insurance details (if submitted through forms)

If you submit health information via our Site, it may be protected under HIPAA.

b. Automatically Collected Information
Our Site may collect:

IP address
Browser type
Device information
Usage data (e.g., pages visited, time spent)

2. How We Use Your Information

We may use your information to:

Respond to inquiries or appointment requests
Provide healthcare-related services
Send confirmations or administrative messages
Maintain and improve the functionality and security of our Site
Comply with legal or regulatory requirements

3. Protected Health Information (PHI)

If you are a patient/client or submit health-related information, that data may be considered Protected Health Information (PHI) under HIPAA. Any such information is handled in accordance with our HIPAA Notice of Privacy Practices.

4. Disclosure of Your Information

We do not sell or rent your personal or health information. We may share information with:

Business Associates: Third-party vendors who support our operations and have signed HIPAA-compliant agreements
Legal and regulatory authorities: As required by law
Healthcare providers: With your authorization or as necessary for your care

5. Third-Party Tools and Cookies

We may use cookies, tracking pixels, or third-party tools (e.g., Google Analytics) to gather general website usage data. These tools do not access or collect PHI.

You can manage cookie preferences via your browser settings.

Caution: Do not share sensitive medical details through unsecured contact forms or email.

6. Data Security

We take reasonable measures to safeguard your information, including administrative, technical, and physical security controls. However, no system is completely secure. Use discretion when sharing personal or health information online.

7. Your Rights

Depending on your state and relationship with us (e.g., patient or website visitor), you may have the right to:

Access your personal or medical information
Request correction or deletion
Revoke consent (where applicable)
File a complaint if you believe your privacy rights have been violated

For HIPAA-related rights, refer to our Notice of Privacy Practices.

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children without verifiable parental consent.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

CONTACT INFORMATION

Practice Name: Certified Lymphatics PLLC

Provider: Janet Benedict PT, DPT, CLT-LANA

Phone: coming soon

Email: certifiedlymphatics@gmail.com

Website: certifiedlymphatics.com