Privacy Policy

A legal disclaimer

NOTICE OF PRIVACY PRACTICES

Effective Date: August 1, 2025

Your Information. Your Rights. Our Responsibilities.

CERTIFIED LYMPHATICS is committed to protecting your privacy whether just as a visitor to our website (Certified Lymphatics PLLC owns and manages the website certifiedlymphatics.com) or as a client to our clinic.

This notice describes how your health information may be used and disclosed and how you can get access to this information. Please review it carefully.

AS A CLIENT TO OUR CLINIC:

OUR RESPONSIBILITIES

We are required by law to:

• Maintain the privacy and security of your protected health information (PHI)

• Provide you with this Notice of our legal duties and privacy practices

• Notify you if a breach of unsecured PHI occurs

• Follow the duties and privacy practices described in this Notice

YOUR RIGHTS

You have the right to:

• Get a copy of your health record

• Ask us to correct your health record if you believe it is incorrect or incomplete

• Request confidential communications (e.g., asking us to contact you only at a specific phone number or email)

• Ask us to limit what we use or share (we may not be able to agree, but we will consider all requests)

• Get a list of those with whom we’ve shared your information (for six years prior to the request date)

• Get a copy of this privacy notice

• File a complaint if you believe your privacy rights have been violated

HOW WE MAY USE AND SHARE YOUR INFORMATION

We typically use or share your health information in the following ways:

• Treatment: To provide, coordinate, or manage your care and services.

• Healthcare Operations: For administrative, legal, and quality improvement purposes.

• Payment: While we do not bill insurance, your information may be used if you request documentation for reimbursement or for your records.

We may also use or disclose your information in other ways allowed or required by law, such as:

• Public health and safety issues

• Law enforcement or legal proceedings

• Compliance with government health oversight activities

We do not sell or share your information for marketing purposes, and we will never share your information unless you give us written permission (unless required by law).

YOUR CHOICES

You can tell us what we can share or not share in situations such as:

• Sharing information with family or friends involved in your care

• Sharing information for disaster relief

COMPLAINTS

If you feel your rights are violated, you may contact us directly or file a complaint with:

Office for Civil Rights

U.S. Department of Health and Human Services

www.hhs.gov/ocr/privacy/hipaa/complaints/

You will not be penalized for filing a complaint.

AS A VISITOR TO OUR WEBSITE:

Certified Lymphatics PLLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal and health-related information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, certifiedlymphatics.com (the "Site"). Please read this policy carefully.

Note: This Privacy Policy is not a substitute for our HIPAA Notice of Privacy Practices, which describes how we use and disclose your medical information in accordance with federal health privacy laws. That notice is available above.

1. Information We Collect

a. Personal Information You Provide
When you use our Site, contact us, or schedule appointments, we may collect:

Name
Email address
Phone number
Mailing address
Health-related information (e.g., symptoms, medications, conditions)
Insurance details (if submitted through forms)

If you submit health information via our Site, it may be protected under HIPAA.

b. Automatically Collected Information
Our Site may collect:

IP address
Browser type
Device information
Usage data (e.g., pages visited, time spent)

2. How We Use Your Information

We may use your information to:

Respond to inquiries or appointment requests
Provide healthcare-related services
Send confirmations or administrative messages
Maintain and improve the functionality and security of our Site
Comply with legal or regulatory requirements

3. Protected Health Information (PHI)

If you are a patient/client or submit health-related information, that data may be considered Protected Health Information (PHI) under HIPAA. Any such information is handled in accordance with our HIPAA Notice of Privacy Practices.

4. Disclosure of Your Information

We do not sell or rent your personal or health information. We may share information with:

Business Associates: Third-party vendors who support our operations and have signed HIPAA-compliant agreements
Legal and regulatory authorities: As required by law
Healthcare providers: With your authorization or as necessary for your care

5. Third-Party Tools and Cookies

We may use cookies, tracking pixels, or third-party tools (e.g., Google Analytics) to gather general website usage data. These tools do not access or collect PHI.

You can manage cookie preferences via your browser settings.

Caution: Do not share sensitive medical details through unsecured contact forms or email.

6. Data Security

We take reasonable measures to safeguard your information, including administrative, technical, and physical security controls. However, no system is completely secure. Use discretion when sharing personal or health information online.

7. Your Rights

Depending on your state and relationship with us (e.g., patient or website visitor), you may have the right to:

Access your personal or medical information
Request correction or deletion
Revoke consent (where applicable)
File a complaint if you believe your privacy rights have been violated

For HIPAA-related rights, refer to our Notice of Privacy Practices.

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children without verifiable parental consent.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

CONTACT INFORMATION

Practice Name: Certified Lymphatics PLLC

Provider: Janet Benedict PT, DPT, CLT-LANA

Phone: coming soon

Email: certifiedlymphatics@gmail.com

Website: certifiedlymphatics.com

🛡️ Privacy Policy

Effective Date: October 14, 2025
Certified Lymphatics, PLLC
Website: www.certifiedlymphatics.com
Email: certifiedlymphatics@gmail.com
Location: Willowbrook, Illinois, USA

1. Information We Collect

We collect limited personal information that you voluntarily provide when you:

Contact us by email
Schedule or manage appointments through our booking platform (Jane App)

This information may include your name, email address, and any details you choose to share so we can respond to your inquiry or assist with scheduling.

We do not collect or store protected health information (PHI) through this website. Any health or medical details are handled securely within the Jane App, which complies with HIPAA, GDPR, and other applicable privacy regulations.

2. Automatically Collected Data

Our website may automatically collect limited technical information (such as IP address, browser type, and pages visited) through Wix or Google Analytics.
This data helps us understand how visitors use our site and improve performance. It is not used to personally identify visitors.

You can control cookie preferences or disable analytics tracking in your browser settings.

3. How We Use Your Information

We use your information solely to:

Respond to inquiries or appointment requests
Improve our website and user experience
Comply with legal or regulatory requirements

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Retention

We keep personal information only as long as needed to fulfill the purpose for which it was collected or as required by law.

5. Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal data.
To make a privacy-related request, please contact us at:
📧 certifiedlymphatics@gmail.com

6. Third-Party Services

Our website may link to or integrate with third-party services, such as:

Jane App (for scheduling and patient management)
Wix (for website hosting and analytics)

Each of these providers maintains its own privacy and security practices, which comply with applicable privacy laws.

7. Security

We use HTTPS encryption and Wix’s secure hosting to protect any data transmitted through this site. Access to information is limited to authorized personnel only.

8. HIPAA Compliance Statement

Certified Lymphatics, PLLC is committed to protecting the privacy and security of patient health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

We do not request or collect any protected health information (PHI) through this website. All PHI is managed exclusively within our secure patient management system (Jane App), which is fully HIPAA-compliant and uses encryption, access controls, and audit trails to safeguard patient data.

If you choose to email us, please avoid including sensitive medical details. We will direct you to our secure platform for all clinical or patient-specific communications.

9. Updates

We may update this Privacy Policy periodically to reflect changes in regulations or our business practices. The revised date will appear at the top of this page.

⚖️ Terms & Conditions

Effective Date: October 14, 2025
Certified Lymphatics, PLLC
Willowbrook, Illinois, USA

1. General Use

This website provides general information about Certified Lymphatics, PLLC, and our physical therapy and lymphatic services.
It is intended for educational and informational purposes only and does not constitute medical advice, diagnosis, or treatment.

For medical concerns, please consult a qualified healthcare professional.

2. HIPAA Compliance Statement

Certified Lymphatics, PLLC complies with the Health Insurance Portability and Accountability Act (HIPAA) and is committed to safeguarding the privacy and security of all patient health information.

This website does not collect or store protected health information (PHI).
All patient communications, medical records, and treatment data are securely managed within our HIPAA-compliant platform (Jane App), which uses encryption and access controls to protect patient confidentiality.

Visitors are asked not to submit medical or sensitive information through email or website contact links. Any clinical discussions will occur only through secure, authorized systems.

3. Intellectual Property

All text, graphics, images, and other content on this website are the property of Certified Lymphatics, PLLC, unless otherwise noted.
Unauthorized reproduction, modification, or distribution of this content is prohibited.

4. Links to Other Sites

This website may contain links to third-party websites (such as Jane App, Google, or social media pages).
We are not responsible for the content, privacy practices, or accuracy of information found on those external sites.

5. Limitation of Liability

While we make reasonable efforts to maintain accurate and up-to-date information, we make no warranties about the completeness, reliability, or suitability of the website’s content.

Certified Lymphatics, PLLC will not be liable for any damages arising from the use or inability to use this site.

6. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to its conflict of law principles.

7. Contact Information

For questions about these Terms, our Privacy Policy, or HIPAA compliance, please contact:
📧 certifiedlymphatics@gmail.com
📍 Certified Lymphatics, PLLC
Willowbrook, Illinois